The Linux Foundation
The Linux Foundation
The Linux Foundation
Hashicorp
Amazon Web Services
Implemented Docker sidecar container into Kubernetes cluster to proxy database connections and reduce database failover time to near 0.
Lead and trained a team of 6 engineers to 2 level promotions and 1 promotion to leadership.
Prevented critical issues by increasing monitoring coverage using Splunk, Solarwinds, and OpsGenie.
Diagnosed, troubleshot, and conducted root cause analysis for critical incidents in VMWare servers and Docker containers in Kubernetes affecting millions of dollars in payroll.
Cut incident remediation times from an hour or more to minutes by the implementation of automation scripts.
Automated new VMWare server setup with Python, eliminating configuration errors and over an hour of manual work per server.
Created and overhauled dozens of technical documentation pages in Confluence.
Managed project to build and test new production and Disaster Recovery data centers in collaboration with development, IT, DBA, and QA
Supported projects to implement improvements to system software, architecture, and infrastructure from testing through production environments.
Created, monitored, inventoried Control-M jobs and created Disaster Recovery system, CD pipeline, and fallback procedures.
Enhanced Disaster Recovery capabilities by the addition of two features to DR environment and regular testing.
Over a year of 24/7 on call escalation authority for production issues.
Configured Docker containers running in Kubernetes through Helm charts.
Lead migration of software configuration management system affecting over a dozen applications and hundreds of configuration settings to new continuous delivery tool.
Automated configuration releases, cutting release time from 3 hours to 15 minutes.
Automated configuration changes for server pool switch, eliminating need for 30 minutes of manual work after hours every day.
Championed continuous improvement by ensuring problems and solutions were well documented, prioritized, and addressed.
Enabled regular Disaster Recovery testing.
Collaborated closely with development, IT, DBA, and QA on projects, testing, troubleshooting, and configuration changes.
Regularly worked overtime to meet project goals.
Worked regular on call rotations.
Migrated deployment pipelines to new continuous delivery tool, greatly reducing manual work and deployment time for every software release.
Implemented 4 new applications into test and production environments.
Deployed daily/weekly/monthly software releases to production according to release schedule, QA approval, and version control system.
Administered YouTrack ticketing system enabling the work of the entire development department.
Developed and maintained dozens of Java plugins for YouTrack ticketing system.
Coordinated projects with QA, IT, and Development for problem solving, troubleshooting, and environment changes.
Worked overtime to meet strenuous deadlines.
Worked regular on call rotations.
Automated tasks and system monitoring with Powershell scripting.
Created monitoring reports, eliminating need for continuous manual checks.
Managed infrastructure upgrade of over 300 physical edge servers involving strenuous logistics and deadlines.
Collaborated and scheduled work with 10 technicians.
Regression tested to de-risk builds before deploying to production.
On call technical support and troubleshooting with other engineers, technicians, and clients.
Designed waterline extensions to provide safe drinking water to underserved communities.
Investigated sanitation deficiency levels to determine future projects.
Received National Merit Scholarship
Member of Taue Beta Pi - engineering honor society
Member of Pi Tau Sigma - international mechanical engineering honor society
Mason Bigham — [email protected] — (405) - 760-6199